Developing the TAMKEEN Basic Packages of Services
Before each cycle of the programme, TAMKEEN prepares or updates its Basic Packages of Services, and gets them approved by programme donors. These are sets of project options, similar to a menu, from which communities can choose. Each project option is flexible and can be developed in different ways, according to the needs of each community. For example, the Child Safety project option can include many different activities including conducting risk assessments, clearing play areas of unexploded ordinance or establishing school buses. Every project option in the Basic Packages of Services is supported by extensive project development guidelines, so that communities can deliver well-designed, high impact and sustainable projects.
To learn more about the TAMKEEN Basic Packages of Services, you can download the summary for cycle II of the programme here.
Selecting and researching TAMKEEN locations
Before finalizing a location, TAMKEEN carries out extensive research on proposed project areas. Local researchers, backed up by an international research team, work with Key Informants and focus groups of community members. They identify who are the key stakeholders and what are the key service delivery needs. Our research allows us to make sure that we can work with the stakeholders on the ground- for example that they are perceived a legitimate by the local community. It also helps to build understanding of TAMKEEN and builds interest in the next stages of the programme.
Forming committees for managing TAMKEEN
Implementation in a community begins in earnest when TAMKEEN’s Field Officers work with the community to convene a committee to deliver the project. TAMKEEN usually forms the committee under the supervision of the Local Council, but also ensures that some members from civil society, NGOs or the wider community are represented. TAMKEEN tries to scale its engagement with Local Councils based on their legitimacy- for the strongest and most legitimate councils, the Committee is usually made up mostly of local council members and might even be a formal sub-committee of the Local Council. If the Local Council is weaker, the TAMKEEN committee is not as closely connected and will have more members from civil society and NGOs.
Once the TAMKEEN committee is agreed, the members and the local council sign an MoU with the programme.
Facilitating community-led project development
The TAMKEEN committee then consults with the community to identify priorities. TAMKEEN committees are encouraged to consult as widely as possible with the general public, experts, civil society and other stakeholders. Communities are encouraged to use a wide variety of different methods including small meetings, large public meetings, surveys, social media and “random walks” through their communities. TAMKEEN committees are encouraged to develop their own method and programme of consultation, one which will achieve the objective of letting every voice be heard, but which will work in their environment and will not create excessive risks.
Once the consultation process is complete, the TAMKEEN committee selects the set of project options from the Basic Packages of Services that they think best address the needs and priorities of the community. With assistance from TAMKEEN experts, the TAMKEEN committee completes the design and costing of their projects and completes TAMKEEN’s project proposal form. As long as the projects are within the guidelines provided by the BPS, they are approved quickly and easily by the programme team, without long waits or bureaucratic processes.
Supporting community-driven project implementation
Once all the projects are approved, the TAMKEEN committees recruit staff, purchase supplies and equipment, and hire companies to deliver the agreed projects. TAMKEEN committees select suppliers using best-practice procurement processes, and then funds are sent to agreed suppliers via the programme’s “Finance Field Officers”- in country financial controlles or Treasurers. TAMKEEN therefore empowers TAMKEEN committees to make choices, and also builds capacity for transparent procurement and financial management processes, while also ensuring a high level of financial control.
While projects are under way, TAMKEEN committee members work with other relevant stakeholders to supervise the projects to make sure they are successful, and report regularly to the programme.
Conducting joint evaluation
At the end of this process, the TAMKEEN committees, the Field Officers and the Programme conduct a detailed assessment of the TAMKEEN process, and its projects, in their community. The TAMKEEN committee is asked to carry out a detailed self-assessment, and also conduct interviews with experts and members of the public. The TAMKEEN programme team collects and analyzes all of the data that comes from the field and uses this to improve its approach and its systems in the future.